Refund policy
Refund policy
Refunds/Returns
Due to Covid-19 and the nature of the product we cannot accept refunds by purchasing from 5ive crowns you agree to these terms.
We have a No return policy, which means you cannot after receiving your item request a return.
You can always contact us for any questions at 5ivecrowns711@gmail.com.
Exchanges: N/A
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.